Verizon settles lawsuit, offering up to $100 each to eligible customers — Find out if you qualify

Verizon is set to pay up to $100 to certain customers following the resolution of a class action lawsuit accusing the company of imposing undisclosed administration fees in a “deceptive and unfair manner.”

Although Verizon denies wrongdoing, it agreed to a $100 million settlement. Customers charged administrative fees between January 1, 2016, and November 8, 2023, may qualify for compensation.

Eligible individuals will be notified through email or mail, and claims must be filed by April 15 to receive the payment.

While Verizon will continue administering the fees, the company will update its customer agreement to include disclosures about these charges.

Despite agreeing to the settlement, Verizon continued to deny that it did anything wrong and that the lawsuit had any merit.

“Verizon identifies and describes its wireless consumer Admin Charge multiple times during the sales transaction, as well as in its marketing, contracts and billing,” the operator said in a statement to Mobile World Live.

The settlement pertains to charges issued to customers between 1 January 2016 to 8 November 2023. Customers who were affected have until 15 April 2024 to file their claims.